FAQ
Most-asked questions from the Xero community and our support inbox.
Do I need a Xero subscription?
Yes. Quote Nudge works with any paid Xero plan (Starter and up). Your Xero organisation must have Quotes enabled — most plans do by default.
Which Xero regions are supported?
All of them. UK, AU, NZ, US and every other region Xero operates in. Prices are shown in the currency on the quote.
Will my customers know I'm using a third-party tool?
The reminders read like a normal note from your business, and the branded online acceptance page already uses your logo and colours. A custom sender domain is on the roadmap to make this seamless end to end.
Do you take deposits or handle my money?
Not today. Deposit collection is a planned feature and isn't live yet. Quote Nudge never holds or moves your money — the current product only reads your Xero quotes and sends follow-ups.
Does it work for invoices too?
Not yet. Xero already auto-chases invoices natively. We focus on quotes, where there's no built-in follow-up.
Can I add my own team members?
Multi-user support is coming — for now, one owner per organisation.
What happens if I disconnect Xero?
Reminders pause immediately. Your historical data (past reminders sent, funnel analytics) is retained.
Can I schedule reminders on weekends?
The engine runs hourly. If you don't want weekend sends, we'll ship a business-hours filter soon — email support to be notified.
Can I A/B test different reminder wording?
Not yet natively — you'd need to A/B by rule (e.g. two rules with different subject lines, alternating which is enabled). Native A/B testing is on the roadmap.
What if my customer replies to a reminder?
Replies go to your sender address (whatever you configured). Quote Nudge doesn't intercept replies.
Do you integrate with other CRMs?
Not currently. Xero is our sole integration. If you'd like other CRMs supported, tell us at hello@mcp-g.com.
Do you offer a white-label or reseller option?
For accounting practices with 20+ clients, yes — get in touch.
Still got questions? Email hello@mcp-g.com — typical response within 1 business day.